theBalm and The Beautiful - Episode 2

theBalm and The Beautiful - Episode 2

Regular price $ 36.00
/
Rated 4.8 out of 5
Based on 8 reviews

Introducing The Balm and the Beautiful Episode 2,ย a distinctly binge-worthy eyeshadow palette featuring eight gorgeous matte and sparkling shades. Organic Jojoba Oil and Grapeseed Oil, along with Sunflower derived antioxidant Vitamin E, make cameo appearances; while Talc, Synthetic Binders, Dimethicone, PTFE, and Parabens have been written out of the script. And because size matters (on screen and off), we reduced our carbon footprint bringing you everything you love and lust about our signature vintage packaging but with a (plot) twist thatโ€™s 100% recyclable.

Processing Time

We hate to make you wait, especially on new makeup! So at theBalm, we strive to process orders as soon as theyโ€™re received. Our standard processing time is between 2-7 business days; processing times may vary during sales, Holidays, or promotional events. No adjustments can be made on orders once they are placed.ย No pricing adjustments can be made on orders prior to sale or after sale.ย 
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Domestic USA Shipping

theBalmย currently offers free standard shipping on all domestic U.S orders, in addition to Alaska and Hawaii (exceptions include Flash Sales and other site wide promotions. Please see our Flash Sale FAQ's page for details)!ย Our standard processing time is between 2-7 business days; processing times may vary during sales, Holidays, or promotional events, and may be further impacted by UPS, USPS or Fedex delivery times during COVID-19. FLASH SALE: $5 shipping charge for orders under $50, Free shipping for orders over $50.

Puerto Ricoย Shipping

theBalm Standardย Puerto Rico shipping is $30 or free for orders over $150. Puerto Ricoย shipping fees may vary during sales, Holidays, or promotional events.


International Shipping

theBalm Standardย international shipping is $30 or free for orders over $150. Fees do not include duties or taxes. If you have questions regarding the duty or tax rate for your package, please contact your local postal service for more information.
International shipping fees may vary during sales, Holidays, or promotional events, duties and taxes are not included in advertised shipping rates on thebalm.com and are the responsibility of the receiving customer.

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Track your Order

We love new makeup, too! To track your order, clickย hereย and sign into your account. ย 

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Please note the below policy does not applyย for BOGO's, bundles, or any value sets.

If for any reason you are unhappy with your purchase from theBalm.com, we will gladly accept your return if received within 30 days from the shipment date.ย 

Unused product can be returned for either store credit toย www.theBalm.comย or a refund of the purchase price (not including shipping). Products purchased in bundles cannot be returned or exchanged.ย 

Weโ€™d be happy to exchange any gently used products for store credit to www.theBalm.com if received within 30 days from the shipment date, for domestic USA shipments only, in addition to Alaska and Hawaii. We are unable to honor exchanges on International and Puerto Rico shipments.

We are unable to accept returns and exchanges of excessively used products or products not purchased from theBalm.com.

Please mail your return or exchange to the address below and include a reference to your order number. Turnaround time for processing your return is generally 3 business days, but can fluctuate depending on the time of year. Once the return has been received and inspected in our warehouse youโ€™ll receive an email notification confirming your return.

If your return qualifies for a refund, your refund will be applied to the original form of payment. Please allow up to five business days for the refund to be processed by your bank.ย ย 

If an exchange was requested you will receive an email notification with either tracking information or your merchandise credit to be used at theBalm.com.

Returns Address:ย ย ย ย ย ย ย ย ย ย ย ย 
theBalm Cosmetics
Attention: Online Returns
9575 N Virginia St
Reno NV 89506
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Please note that you are responsible for the cost of shipping the return or exchange to us.

If your products were damaged during transit or items in your order are missing from the package, we kindly ask that you contact us within ten days of receipt.

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Returns for products purchased through our Shade Match Service

Domestic U.S Customers ONLY, in addition to Alaska and Hawaii

We understand how difficult it can be when ordering foundations and concealers online, so we offer a Shade Match Guarantee for your convenience. If you did not get the perfect match on your first order, you can exchange the product for a different shade within 30 days at no cost to you. Please contact us atย info@thebalm.comย or live chat us during 9am-4pm PST to get shade-matched into your new shade. We will then help you exchange and receive your new shade. theBalm will cover all domestic continental US shipping costs on your replacement Anne T. Dote product. Shade Match Guarantee applies a replacement order on your first purchase only.ย 

International Customers and Puerto Rico Customers

Our Shade Match Guarantee extends to our International Customers as well, however International Customers are responsible for shipping costs associated with the new product.

If you have any other questions regarding returns or exchanges, please contactย info@thebalm.comย or callย (888)747-2256 (BALM).

- Use theBalm flat eyeshadow brush to apply product directly onto eyelids;
- Blend out finishes.

Rated 4.8 out of 5
Based on 8 reviews
average rating 4.8 out of 5
Based on 8 reviews
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100% of reviewers would recommend this product to a friend
Customer photos and videos
8 Reviews
Reviewed by jane I., from United States
Verified Buyer
I recommend this product
Age Range
55 - 64
Skin Tone
Medium
Eye Color
Brown
Rated 5 out of 5
Review posted

All play no strays!

I have tossed out most of my other brands - the balm eye shadows go on smooth - no flaking! Gives me all day wear and no straying or flaking the Balm is the bomb!

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Reviewed by Charlene K., from United States
Verified Buyer
I recommend this product
Age Range
45 - 54
Skin Tone
Fair
Eye Color
Brown
Rated 5 out of 5
Review posted

Episode 2 palette

I love the colors and they look pretty on me.

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Reviewed by Tori, from United States
Verified Reviewer
I recommend this product
Age Range
25 - 34
Skin Tone
Medium
Eye Color
Hazel
Rated 3 out of 5
Review posted

Colors

Love the colors, hate the packaging. I wish theyโ€™d stuck to the mirror and magnetic closure.

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Reviewed by Maja, from Sweden
Verified Reviewer
I recommend this product
Age Range
18 - 24
Skin Tone
Light
Eye Color
Green
Rated 5 out of 5
Review posted

Great!

Love this one!

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Reviewed by Leah S., from United States
Verified Buyer
I recommend this product
Age Range
35 - 44
Skin Tone
Medium
Eye Color
Green
Rated 5 out of 5
Review posted

Fantastic colors and texture

My favorite eyeshadow bar none!

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