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theBalm Blog

What is your return policy?

We are happy to return any unused products purchased from theBalm.com for a full refund. Any gently used products from our webstore can be exchanged for credit to theBalm.com. For assistance with returns and exchanges, please email your request to info@theBalm.com. Be sure to include your order number. All returns and exchanges require proof of purchase from theBalm.com.